E-commerce Assistant Template - AI Shopping Bot for Online Stores
Set up an AI e-commerce assistant with our template. Helps customers with product advice, sizing, stock status and completing orders. Ready for OpenClaw.
An e-commerce assistant guides visitors through your online store, helping them find the right product, answering questions about sizes, colours and availability, and assisting with order completion. This template includes prompts for personalised product recommendations, cross-sell and upsell suggestions, shopping cart assistance and return information. The bot increases conversion by actively helping visitors rather than leaving them to browse alone.
Variations
Product Advisor Bot
Asks targeted questions about preferences, budget and intended use, then makes personalised product recommendations.
Best for: Suited for online stores with large catalogues where customers struggle to choose, such as electronics, fashion or furniture.
Checkout Assistant Bot
Helps customers complete their order, answers last-minute questions about shipping and payment, and reduces cart abandonment.
Best for: Ideal for stores with high cart-abandonment rates that want to boost their conversion ratio.
Stock & Availability Bot
Provides real-time information on stock levels, delivery times and alternatives when a product is unavailable.
Best for: Perfect for stores with fast-moving or seasonal inventory where availability is a frequently asked question.
How to use
Step 1: Open OpenClaw and go to "Templates" in the main menu. Step 2: Import the E-commerce Assistant template and choose the desired variant. Step 3: Connect your product catalogue to the chatbot by uploading your product feed (CSV or API). Step 4: Configure the recommendation logic: set which questions the bot asks to suggest the right product. Step 5: Customise the upsell and cross-sell messages based on your marketing strategy. Step 6: Activate checkout assistance so the bot helps customers complete their order. Step 7: Test the bot with different customer profiles and publish it on your store.
Frequently asked questions
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OpenClaw for E-commerce
Discover how an AI chatbot via OpenClaw transforms your online store. Automate customer queries, boost conversions, and offer 24/7 personalised product advice to your shoppers.