OpenClaw for Reception Management - Virtual Receptionist on Your Website
Use OpenClaw as a virtual receptionist. The AI chatbot welcomes visitors, answers FAQs, schedules appointments, and routes requests to the right department.
A reception is the first point of contact for your organisation — but not every business can offer a staffed reception 24/7. OpenClaw functions as a virtual receptionist that welcomes website visitors, immediately refers them to the right department or employee, answers frequently asked questions, and schedules appointments. The result: a professional first impression, always and everywhere.
Accounting firm with diverse client questions
An accounting firm placed OpenClaw as a virtual receptionist on their website. The chatbot welcomes visitors, asks what they need (tax advice, annual accounts, payroll), and connects them directly with the right advisor or schedules an appointment.
- Personal greeting with navigation to the right service and advisor
- Direct appointment scheduling connected to the relevant advisor's calendar
- After-hours availability so visitors can get help outside office hours
Coworking space with members and day visitors
A coworking space implemented OpenClaw as a digital reception for their website and entrance tablet. The chatbot registers visitors, informs about available desks and meeting rooms, and answers questions about memberships and rates.
- Visitor registration with automatic notification to the host
- Real-time availability of workspaces and meeting rooms
- Membership information and direct sign-up option via the chatbot
Medical centre with patient routing
A medical centre with multiple specialisms used OpenClaw to guide patients to the right department. The chatbot asks about symptoms and referrals, checks appointment details, and guides patients to the right waiting area — physically via directions and digitally via the appointment system.
- Smart routing based on symptoms, referral, and specialism
- Appointment confirmation and check-in via chatbot upon arrival
- Directions to the right department and waiting area within the building
Key takeaways
- OpenClaw as a virtual receptionist provides a professional first impression 24 hours a day, 7 days a week.
- Smart routing ensures visitors reach the right person or department immediately.
- Visitor registration and appointment scheduling are fully automated, relieving reception staff.
How OpenClaw Installeren can help
OpenClaw Installeren configures a virtual receptionist tailored to your organisation. We integrate with your calendars, appointment system, and department structure so every visitor is professionally received and helped.
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