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OpenClaw for E-commerce Support - AI Chatbot for Online Stores

Boost your web shop conversion with OpenClaw. The AI chatbot helps shoppers with product advice, order statuses, return queries, and upselling in real time.

In e-commerce, an unanswered question can directly lead to a lost sale. OpenClaw acts as an always-available shop assistant that helps shoppers with product advice, checks order statuses, handles return queries, and makes smart product recommendations. The result: higher conversion, lower bounce rates, and more satisfied customers.

Fashion web shop with personalised style advice

A fashion web shop implemented OpenClaw as a virtual stylist. The chatbot asks about clothing preferences, occasion, and size and then shows personalised outfit combinations. Average order value increased by 18% through cross-selling suggestions.

  • Personalised style advice based on preference, occasion, and body type
  • Cross-selling and upselling through smart outfit combination suggestions
  • Size chart assistant determining the right fit based on body measurements

Electronics web shop with technical product advice

An electronics web shop deployed OpenClaw to help customers choose the right laptop, phone, or accessory. The chatbot asks about usage, budget, and technical needs and filters the range to the best-matching products.

  • Interactive product comparison based on specifications and user needs
  • Real-time stock information and delivery times per product
  • Automatic notification when an out-of-stock product becomes available again

Specialty store with complex ordering processes

A web shop for custom business clothing used OpenClaw to guide customers through the ordering process. From logo placement to sizing and embroidery colours — the chatbot leads customers step by step through each configuration choice.

  • Step-by-step guidance through complex product configurations
  • Direct preview of customisation options like logo placement and colour choices
  • Automatic quote calculation for bulk orders with volume discounts

Key takeaways

  • OpenClaw as a shop assistant increases average order value by 15-25% through smart product recommendations.
  • Real-time availability of product advice significantly reduces cart abandonment rates.
  • Automated handling of order statuses and return queries relieves the support team by 50-70%.

How OpenClaw Installeren can help

OpenClaw Installeren connects your web shop to an AI-powered shop assistant. We integrate with your product catalogue, order and return system and ensure every shopper gets personal help — 24 hours a day.

Further reading

OpenClaw for customer serviceOpenClaw for lead generation

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Frequently asked questions

Yes, OpenClaw integrates with all common e-commerce platforms including Shopify, WooCommerce, Magento, and headless commerce solutions. The chatbot reads product data, stock levels, and order statuses directly from your system.
Absolutely. OpenClaw analyses product context and shopper behaviour to suggest relevant additional products and upgrades. This increases average order value without coming across as pushy.
OpenClaw can guide the full return process: from creating a return label to status updates. For complaints, the chatbot escalates to a human agent with all context so the customer is helped quickly.

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