OpenClaw vs Crisp: Which Chat Solution Fits Your Business?
Compare OpenClaw and Crisp on AI capabilities, cost, channels, and data management. Discover which chat solution best meets your needs.
OpenClaw
A self-hosted, LLM-driven AI assistant focused on automated customer service via multiple messaging channels.
Crisp
A French multichannel messaging platform with live chat, chatbot, CRM, knowledge base, and shared inbox — targeting SMBs.
Comparison table
| Feature | OpenClaw | Crisp |
|---|---|---|
| AI intelligence | Advanced — LLM-driven with contextual understanding | Basic chatbot with rule-based flows |
| All-in-one | Specialized in AI chatbot | Complete — chat, CRM, knowledge base, shared inbox |
| Cost | From ~€5/month server + API | Free up to 2 seats, then €25-€95/month |
| Data management | Self-hosted — data in EU on your server | Cloud-hosted — data in EU (French company) |
| Channels | Telegram, WhatsApp, Discord, web | Website, email, Messenger, WhatsApp, Telegram |
Verdict
Crisp is an excellent all-in-one messaging platform for SMBs. OpenClaw offers deeper AI intelligence and is better at independently answering complex questions. Choose Crisp for a complete communication platform, OpenClaw for superior AI automation.
Our recommendation
OpenClaw Installeren is the better choice if you want your chatbot to do the heavy lifting. Where Crisp's chatbot is limited to predefined flows, OpenClaw answers complex questions thanks to LLM intelligence. Combine OpenClaw with Crisp if you want both AI and live chat.
Frequently asked questions
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