AI Assistant for SMB vs Enterprise: What Are the Differences?
Compare AI assistants for SMBs and enterprises on features, cost, complexity, and scalability. Discover which approach fits your business size.
AI Assistant for SMBs
Lightweight, affordable AI assistants focused on quick implementation, simple configuration, and low ongoing costs — like OpenClaw.
AI Assistant for Enterprise
Complex AI platforms with extensive compliance, multi-department workflows, SSO, and advanced analytics — like Watson, Zendesk AI, or Intercom.
Comparison table
| Feature | AI Assistant for SMBs | AI Assistant for Enterprise |
|---|---|---|
| Cost | Low — €10-50/month total | High — €500-10,000+/month |
| Implementation time | Hours to days | Weeks to months |
| Compliance | GDPR via EU hosting | SOC 2, HIPAA, ISO 27001, etc. |
| AI quality | Excellent — state-of-the-art LLMs | Good to excellent — depends on platform |
| Scalability | Good for thousands of conversations/day | Unlimited with enterprise infrastructure |
Verdict
SMB solutions offer the same AI quality at drastically lower cost and faster implementation. Enterprise solutions are needed for strict compliance requirements and complex multi-department workflows. Most businesses underestimate how powerful an SMB solution can be.
Our recommendation
OpenClaw Installeren is the perfect SMB solution: you get enterprise-level AI quality (thanks to the same LLMs as enterprise platforms) at SMB prices. Start small, scale when needed. Most businesses up to 200 employees are excellently served with OpenClaw.
Frequently asked questions
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