OpenClaw for Hospitality
Discover how an AI chatbot via OpenClaw helps your restaurant, hotel, or cafe. Automate reservations, answer guest questions, and elevate the guest experience — 24/7.
Hospitality is all about guest experience, but many restaurant and hotel owners miss opportunities because they miss phone calls, respond too late to reservation requests, or fail to provide guests with information about the menu, allergens, or opening hours. Meanwhile, guests increasingly expect instant answers via WhatsApp, the website, or social media. An AI chatbot via OpenClaw acts as your digital host: it answers menu questions, takes reservations, provides allergen and dietary information, and does it all in a tone that matches your establishment.
Pain points
- Missed reservations because phone calls go unanswered during peak kitchen or service hours
- Repetitive questions about opening hours, menu, allergens, and parking that distract staff from guests on-site
- Guests reaching out via social media or WhatsApp but receiving no quick response outside opening hours
- Table planning and reservation management done manually, leading to overbookings or empty tables
- Foreign guests needing information in their own language but unable to be helped due to language barriers
Our solutions
- AI chatbot that takes reservations 24/7 via your website, WhatsApp, and social media — including automatic confirmations and reminders
- Automated answering of FAQs about menu, allergens, dietary options, opening hours, and directions
- Smart menu recommendations based on the guest's preferences and dietary needs, directly in the chat
- Integration with your reservation system so the chatbot shows real-time availability and prevents double bookings
- Multilingual communication that automatically serves foreign guests in their own language
Benefits
- Up to 40% more reservations through 24/7 availability and direct booking via chat
- Fewer no-shows thanks to automatic reminders and easy cancellation via the chatbot
- Staff can focus on guests in-house instead of answering phones and messages
- Higher guest satisfaction through instant answers about allergens and dietary options before the visit
- Reach more international guests through automatic multilingual communication without extra staff
Technologies
Frequently asked questions
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