OpenClaw for Events
Discover how an AI chatbot via OpenClaw helps event organisers. Answer visitor questions, sell tickets, and provide real-time event information — 24/7.
The events industry revolves around experience — but behind the scenes, organisers struggle with a tsunami of visitor enquiries. How do I get there? Is there parking? Can I bring my own food? Which artists are performing? Can I exchange my ticket? In the weeks before a major event, customer queries explode, and during the event itself, visitors need real-time information about the programme, locations, and facilities. An AI chatbot via OpenClaw acts as your digital event assistant: it answers all visitor questions, stimulates ticket sales, provides real-time programme information, and helps visitors navigate the venue.
Pain points
- Explosion of visitor questions in the weeks before the event that the small team cannot handle
- Visitors wanting to buy tickets but dropping off because they cannot get immediate answers to practical questions
- No scalable way during the event to inform thousands of visitors simultaneously about programme changes
- Repetitive questions about directions, parking, times, and house rules that are manually answered repeatedly
- International visitors needing information in their own language but the website is only in one language
Our solutions
- AI chatbot answering all practical visitor questions: directions, parking, programme, house rules, facilities, and more
- Interactive ticket sales assistant guiding visitors in choosing the right ticket and redirecting to the payment page
- Real-time event chatbot communicating live programme information, maps, and changes during the event
- Automated ticket exchange and cancellation via chat, relieving your customer service team
- Multilingual event assistant serving international visitors in their own language — perfect for international festivals and conferences
Benefits
- Up to 70% fewer customer queries for your team through automatic answering of all practical information
- Higher ticket sales through interactive guidance that convinces visitors and directs them straight to checkout
- Scalable communication during the event providing thousands of visitors with real-time info simultaneously
- More professional visitor experience leading to higher satisfaction and better reviews
- Greater international reach through automatic multilingual communication at international events
Technologies
Frequently asked questions
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